@thesis{thesis, author={ALFARO MUHAMMAD and Indrianto Indrianto and Siregar Riki Ruli A}, title ={PENGEMBANGAN APLIKASI PENERTIBAN PEMAKAIAN TENAGA LISTRIK (P2TL) WILAYAH PEKANBARU MENGGUNAKAN METODE USER CENTERED DESIGN (UCD)}, year={2018}, url={http://156.67.221.169/4488/}, abstract={The Purpose of this study, the application development of Application Electricity Usage Control P2TL on website. In PT.PLN (Persero) Pekanbaru area processing data of P2TL and Normal findings having flaws cause no reminder about P2TL costomer status specified,and assignment status updates.So Application Monitoring of Management P2TL to manage postpaid electricity customer data, to inform on checking P2TL reports and notification information of P2TL status in PT.PLN(Persero) Pekanbaru Area. And for data integrity and accuracy of meter reading. This application there are two views of the application display monitoring (Web Monitoring) and P2TL Information System input applications (SIP2TL).The application development Monitoring of Management P2TL is made using User Centered Design (UCD) method as the software development system, using UCD method to produce products by client requirement. Then the application tested using ISO / IEC 9126-1, with the test divided into 6 (six) main characteristics of Functionality, Reliability, Usability, Efficiency, Portability, Maintainability obtained reliability analysis results of 91,7%, this system belongs to the category very good. Thus, the development of Application Monitoring of Management P2TL can be used to help Admin Area and P2TL Officer to monitor customer's findings data both P2TL findings and normal findings in PT.PLN (Persero) Pekanbaru area} }