@thesis{thesis,
		author={Diharto  Awan Kostrad and Octavia  Risa},
		title ={Pengaruh Service Quality, Customer Satisfaction, Customer Value terhadap Customer Loyality dengan Customer Relationship Management Quality Sebagai Variabel Intervening (Study Pada Larissa Aesthetetic Center Surakarta)},
		year={2018},
		url={http://eprints.iain-surakarta.ac.id/3053/},
		abstract={}
		}