@thesis{thesis,
		author={Diharto  Awan Kostrad and Nafiah  Aprilatul},
		title ={Analisis Hubungan Customer Satisfaction, Customer Trust dan Customer Retention Pada Pengguna Sabun Mandi Lux di Wilayah Ngawi},
		year={2018},
		url={http://eprints.iain-surakarta.ac.id/3126/},
		abstract={}
		}