@thesis{thesis,
		author={BAKRI  DANU INDIARTO},
		title ={PELAKSANAAN PELAYANAN TELLER DI BANK BRI CABANG TANJUNG PERAK SURABAYA},
		year={2016},
		url={http://eprints.perbanas.ac.id/1138/},
		abstract={PT Bank Rakyat Indonesia Surabaya branch of silver cape is one of the banks in East Java. BRI is a bank that has reached all corners of the country. With such achievement making BRI bank to a bank which has tremendous potential. Bank BRI developed the teller's performance, with a variety of advantages in the form of term options, competitive rates, safe,,and,profitable,for,customers. The purpose of doing this research, the writer can find out about the terms and conditions of being a good teller Bank Rakyat Indonesia Surabaya branch of a silver cape. Barriers - barriers that occur in the implementation of teller services. Bank Rakyat Indonesia Surabaya branch of a silver cape. Alternatives used in solving the obstacles that occur in dpelayanan teller Bank Rakyat Indonesia Surabaya branch of a silver cape. The author conducted research.and.with,interview,and,literature,study. Keywords: implementation of teller services, the people of Indonesia bank branch silver cape.}
		}