@thesis{thesis, author={ANDRIANI WIDIA}, title ={PELAKSANAAN TABUNGAN BTPN TASETO PREMIUM DI PT BANK TABUNGAN PENSIUNAN NASINONAL CABANG INDAPURA SURABAYA}, year={2016}, url={http://eprints.perbanas.ac.id/1153/}, abstract={Along with the development of an increasingly modern technology resulted in increasing human needs, but that with the increasing development of economy and culture make people competing to meet the needs.the presence of this human desire for a product to facilitate all their needs. One of the products offered by the bank is the savings, the savings are in great demand by the whole society, this is due to the ease of convenience of our customers in the implementation of the savings by being able to know about the way of opening a savings, deposit, withdrawal and closure of savings. Also customers can feel secure with their savings, customers can avoid the things like kerampokan crime, theft. then by the savings is to make customers be mirth in financial affairs. Keywords :Customer Servive and Teller} }