@thesis{thesis,
		author={Junita  Vera},
		title ={Analisis Pengaruh Citra Perusahaan Ritel Terhadap Kepuasan Pelanggan CV Jaya Perkasa Motor Di Palembang},
		year={2016},
		url={http://eprints.ukmc.ac.id/3462/},
		abstract={This study aimed to prove analysis the effect corporate image to customer
satisfaction on CV Jaya Perkasa Motor in Palembang. The population in this study
are all the customer CV Jaya Perkasa Motor in Palembang.Use as a sample of 96
respondents and using purposive technique side. Hypotesis testing using multiple
regression analysis with SPSS ver.17,0. This study use validity, reliability, classic
assumption test, t-test, and F-test. Based on t-test, the result showed from six
corporate image dimension nothing significant positive effect on customer
satisfaction.}
		}