@thesis{thesis, author={SANTY PERMATA SARI}, title ={ANALISIS SEGMENTASI DEMOGRAFI DAN PSIKOGRAFI PENGGUNA PONSEL QWERTY DI WILAYAH RUNGKUT SURABAYA }, year={2012}, url={http://eprints.upnjatim.ac.id/5087/}, abstract={ABSTRACT SANTY PERMATA SARI. ANALYSIS SEGMENTATION DEMOGRAPHIC AND PSYCHOGRAPHIC OF QWERTY MOBILE PHONES USERS IN THE REGION RUNGKUT SURABAYA. Communication technologies now experiencing a sharp increase in the use of cell phones (mobile phones). The demand for qwerty phones is also expected to keep growing and will color every year. Reality that happens, many vendors that offer this type of qwerty phones, the phone vendor was currently competing to attract the attention of buyers. Qwerty phone prices right now are relatively cheap and affordable for all people. Demographic segmentation divides the market into groups based on variables such as age, gender, family size, family life cycle, income, employment, education, religion, race, generation, and nationality. Psychographic segmentation, divides the market into different groups based on social class, lifestyle, or personality characteristics. Products such as mobile phones tend to be examined in terms of demographic and psychographic. The research problem can be formulated into how the demographic and psychographic segmentation qwerty mobile phone users in the region Rungkut Surabaya. The purpose of this study is to determine the segmentation of qwerty mobile phones users in the region Rungkut Surabaya. This research uses descriptive quantitative research design with survey research methods shaped by distributing questionnaires. The population in this study are residents of region Rungkut Surabaya who are using and owning a qwerty phone. Sampling was carried out using simple random sample. Data analysis techniques for market segmentation variables is cluster analysis and crosstab. The result shows that a). Profile Segment 1: less well established, fulfilled, makers,excitement. b). Profile Segment 2: established, achievers, dan excitement. c). Profile Segment 3: very well established, actualizers, competent dan sophisticate. Keyword: Segmentation, Cluster, Qwerty Phone } }