@thesis{thesis,
		author={Nareswari  Widyangesti Yulvina},
		title ={Pengaruh Customer Relationship Management Terhadap Customer Loyalty},
		year={2017},
		url={SM;00051},
		abstract={Widyangesti Yulvina Nareswari - NPM : A10110304 ;
Di bawah bimbingan : Mutia Tri Satya, S.Sos., MSM.}
		}