@thesis{thesis, author={Purnamawati Dewi}, title ={The Effect Of Customer Relationship Management (Crm) And Trustworthiness On Bank Reputation}, year={2018}, url={MM;00021}, abstract={Dewi Purnamawati - NPM : A22140154 ; Pembimbing : Prof. Dr. Ratih Hurriyati, S.E., M.P.} }