@thesis{thesis,
		author={Prastiwi  Novia Adhie},
		title ={Peran Training, Empowerment, Reward, Supportive Management, serta Service Technology terhadap Peningkatan Kinerja Karyawan Frontline Kriya PT. Bank Mandiri (Persero) Tbk. Jakarta},
		year={2016},
		url={http://repository.ibs.ac.id/590/},
		abstract={Basically,   the   work   environment   is   supporting   to   increased   of   employeeperformance.  Good  working  environment  and  comfortable  can  support  employees  towork more effectively withfast, precise, focused and carefully so that employees are noteasily  stressed,  bored,  and  stay  motivated  in  their  duties  that  will  ultimately  lead  toimprovements in the performance of the employee and the company.
This research is categorized as survey research with descriptive analysis methodby taking sample and using questionnaire as the main data. The sample in this researchis frontline employees of PT. BankMandiri (Persero) Tbk, Jakarta. The respondents arechosen by using nonprobability sampling andpurposivesampling techniques.The resultsof   analysis   using   Structural   Equation   Modeling   (SEM)   and   its   result   would   besummarized as below
1.There are positive and significant influencebetween training toward employeeperformance at PT. Bank Mandiri(Persero) Tbk, Jakarta.2.There  are  positive  and  significant  influence  between  empowerment  towardemployee performance at PT. Bank Mandiri (Persero) Tbk, Jakarta.3. Reward has positive and significant influence toward employee performance atPT. BankMandiri (Persero) Tbk, Jakarta.4.  There  are  positive  and  significant  influencebetween  supportive  managementtoward employee performance at PT. Bank Mandiri (Persero) Tbk, Jakarta.5.Service  technologyhas  positive  and  significant  influencetoward  employeeperformance at PT. Bank Mandiri (Persero) Tbk, Jakarta
Keywords:Training,   Empowerment,   Reward,   Supportive   Management,   ServiceTechnology, EmployeePerformance.}
		}