@thesis{thesis,
		author={Oeriencius  Andrew},
		title ={Studi Perbedaan Store Image Antara Coffee Shop De Excelso, Coffee Shop Starbucks dan Coffee Shop Dome Di Tunjungan Plaza IV Surabaya},
		year={2004},
		url={http://repository.ubaya.ac.id/7394/},
		abstract={}
		}