@thesis{thesis,
		author={Utomo  Iwan Setio Joyo },
		title ={Perbedaan Perceived Quality Antara Ponsel Merek Nokia Tipe 3530, 3650, 6610, dan 7650 Di Surabaya},
		year={2004},
		url={http://repository.ubaya.ac.id/7961/},
		abstract={}
		}