@thesis{thesis,
		author={MUHAMMAD  AMRUL JAYADI},
		title ={AN ANALYSIS OF STUDENTS DIFFICULTIES IN ONLINE LEARNING PROCESS THROUGH WHATSAPP MEDIA IN ENGLISH DEPARTMENT AT MUHAMMADIYAH UNIVERSITY OF MATARAM 2019/2020},
		year={2021},
		url={http://repository.ummat.ac.id/1714/},
		abstract={Online learning is one of the new ways in teaching and learning process with internet connection. The teachers can use various of media in online learning such as Zoom, WhatsApp, add link etc.This study was aimed to analyze of students? difficulties while face online learning process at Muhamadiyah university of Mataram. The method of this research was qualitative. The result of this research showed that students werefaced difficulties such as increasing cost of data, internet data, misunderstanding, uncomfortable. In other hand, the students suggested for online learning such as find comfort place, good application, comfort environment and use Zoom app is much better to support online class. They faced difficulties because it is their first time use online in their teaching and learning process.

Key Words: Difficulties, Online Learning, Media, WhatsApp}
		}