@thesis{thesis, author={Alviani Nurul}, title ={Evaluasi Tingkat Pelayanan Dan Biaya Operasional Angkutan Umum Di Kota Bekasi}, year={2022}, url={http://repository.unismabekasi.ac.id/332/}, abstract={The transportation system is a form of attachment and linkage between passengers, goods, infrastructure and facilities that interact in order to movement of people or goods, which are included in an order, whether natural or artificial / engineered. Bekasi City is one of the cities in Indonesia West Java province, this city is part of the Jabodetabek Metropolitan and become a satellite city with the largest population in Indonesia Bekasi has developed into a residence for urbanites and an industrial center. There are several routes in Bekasi City, namely: Pondok Gede ? Pekayon ? Bekasi Terminal (Transport K02), Pondok Ungu Permai (Transport K 15A), Perumnas III Bekasi ? Pulo Gadung (Elf Transport K01), Ujung Harapan ? Terminal Bekasi (Transport K 10), and Terminal Bekasi ? Mutiara Gading (Transport K19). The research method used in this study is the PCI method, Directorate of General of Land Transportation of the Republic of Indonesia (2002) and IPA. Keywords: City Transportation, Characteristics, Operational Costs, IPA} }