@thesis{thesis,
		author={Fifi Afriani  .},
		title ={KEPUASAN NASABAH TABUNGAN BRITAMA ATAS KANDALAN LAYANAN PT. BANK RAKYAT INDONESIA (PERSERO) TBK.},
		year={2021},
		url={http://repository.upnvj.ac.id/9560/},
		abstract={}
		}