@thesis{thesis,
		author={Ningtyas  Puspita Ayu Asmarawati Prawidi},
		title ={Analisis Faktor Penyebab Lamanya Penyediaan
Berkas Rekam Medis Rawat Jalan Di Rumah
Sakit: Literature Review},
		year={2021},
		url={https://sipora.polije.ac.id/11313/},
		abstract={One of the indicators used in determining the quality of health services is the 
provision of outpatient medical record files. However, some hospitals are still 
found when providing outpatient medical record files that are > 10 minutes which 
causes services to be hampered because doctors cannot check without the 
patient's medical record file. This study aimed to analyze the factors that caused 
the length of time providing outpatient medical record files in hospitals. The 
method used is a literature review using the Google Scholar database and the 
Garuda Portal. The study results found that the length of provision of outpatient
medical record files in hospitals was caused by several factors, including the 
elements of 5M management including man, namely lack of knowledge, discipline, 
and lack of human resources. Machines, namely the lack of trolleys, medical 
record file storage racks, and computers. The method is that there is no special 
SOP regarding the time of providing medical record files. Materials, namely the 
existence of damage to medical record files, especially on folders, misfiles
medical record files have not been returned from the ward after hospitalization to 
the medical record installation. Money, namely the procurement of facilities for 
services, storage, and distribution, has not been fulfilled. There is no budget for 
human resources such as training, education, and rewards for officers.
Keywords: Delay in Supply, Literature Review, Medical Record Documents,
Outpatient.}
		}