@thesis{thesis,
		author={Sholehah  Wivaqiyatus},
		title ={Pengaruh Kualitas pelayanan, Kualitas Produk dan Lokasi Terhadap Kepuasan Pelanggan Pada Rumah Makan Seblak Endes Kraksaan},
		year={2022},
		url={https://sipora.polije.ac.id/13586/},
		abstract={This research is motivated by the current development of many restaurants in
Kraksaan that serve similar products, namely processed foods made from crackers
and noodles. One of the efforts that must be made by restaurant owners is how to
maintain and increase the number of customers. This is a challenge for business
people to always innovate and pay attention to service quality, product quality and
location to provide customer satisfaction. Therefore, it is necessary to examine the
effect of Service Quality, Product Quality and Location on Customer Satisfaction in
Seblak Endes, Probolinggo Regency. The purposes of this study are (1) to analyze
and test the effect of service quality, product quality and location on customer
satisfaction at the Seblak Endes Restaurant, (2) to analyze and examine the effect of
service quality on customer satisfaction at the Seblak Endes Restaurant, (3) To
analyze and test the effect of product quality on customer satisfaction at Seblak Endes
Restaurant, (4) To analyze and test the effect of location on customer satisfaction at
Seblak Endes Restaurant. From the test results it can be concluded that: (1) the results
simultaneously variable Service Quality, Product Quality and Location have a
significant effect on Customer Satisfaction in Seblak Endes Probolinggo Regency, (2)
partial results or t test that the service quality variable partially has a significant effect
on customer satisfaction, (2) partial results or t test that the product quality variable
partially has no significant effect on customer satisfaction, (3) partial results or t test
that the location variable partially has no significant effect on customer satisfaction.}
		}