Rancang Bangun Aplikasi Monitoring Pelanggan PT. PLN (Persero) UP3 Cengkareng Berbasis Mobile
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Institusion
Institut Teknologi Perusahaan Listrik Negara
Author
Tangkilisan, Thalia Grasella
Asri, Yessy
Kuswardani, Dwina
Asri, Yessy
Kuswardani, Dwina
Subject
Teknik Informatika
Datestamp
2022-09-28 02:50:29
Abstract :
PLN UP3 Cengkareng is a unit in charge of serving customers. In dealing with customers, PLN also has problems, one of which is to overcome customers who have arrears and in remembering customer locations. To overcome this problem, a monitoring application is created that can see the payment status of each customer. As for the results of the monitoring application that is made, it can make it easier for officers to monitor or monitor the status of customer payments and officers can also more easily search customers' locations in arrears 1 month, 2 months or more that can be seen on each marker that also has a different color according with long overdue customers.
PLN UP3 Cengkareng is a unit in charge of serving customers. In dealing with customers, PLN also has problems, one of which is to overcome customers who have arrears and in remembering customer locations. To overcome this problem, a monitoring application is created that can see the payment status of each customer. As for the results of the monitoring application that is made, it can make it easier for officers to monitor or monitor the status of customer payments and officers can also more easily search customers' locations in arrears 1 month, 2 months or more that can be seen on each marker that also has a different color according with long overdue customers.
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