Aplikasi Sistem Monitoring Garansi Material PT. PLN (Persero) Unit Pelaksana Pelayanan Pelanggan (UP3) Kebon Jeruk
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Institusion
Institut Teknologi Perusahaan Listrik Negara
Author
Oktavianti, Anita
Agtriadi, Herman Bedi Herman Bedi
Djamain, Yasni
Agtriadi, Herman Bedi Herman Bedi
Djamain, Yasni
Subject
Teknik Informatika
Datestamp
2022-09-23 04:02:07
Abstract :
The purpose of this research, create a Material warranty Monitoring application System at PT. PLN (Persero) UP3 Kebon Jeruk. In the process of monitoring the warranty validity of the material is still done manually, so that it is possible to occur in recording, checking and not controlled properly. Data. Therefore, the Material warranty Monitoring Application System aims to design a monitoring system on the PLN material guarantee so that the warranty claim process for damaged materials can and implement the application of the warranty Monitoring system in Support process of warehouse guarantee monitoring PT PLN (Persero) UP3 Kebon Jeruk. As well as to know the process of quality control because by paying attention to the report of materials that have suffered damage before the expiration of the warranty period. The creation of this application is made by using the method User Centered Design (UCD) as a software development system based on the wishes of the client concerned. Then the application is tested using ISO/IEC 9126-1, with tests divided into 4 (four) key characteristics namely Functionality, Reliability, Usability, Efficiency. Obtained by 85.73% reliability analysis, this system is categorized into excellent categories. Therefore, this application can be used to assist the warranty period employees of the materials in PT. PLN (Persero) UP3 Kebon Jeruk
The purpose of this research, create a Material warranty Monitoring application System at PT. PLN (Persero) UP3 Kebon Jeruk. In the process of monitoring the warranty validity of the material is still done manually, so that it is possible to occur in recording, checking and not controlled properly. Data. Therefore, the Material warranty Monitoring Application System aims to design a monitoring system on the PLN material guarantee so that the warranty claim process for damaged materials can and implement the application of the warranty Monitoring system in Support process of warehouse guarantee monitoring PT PLN (Persero) UP3 Kebon Jeruk. As well as to know the process of quality control because by paying attention to the report of materials that have suffered damage before the expiration of the warranty period. The creation of this application is made by using the method User Centered Design (UCD) as a software development system based on the wishes of the client concerned. Then the application is tested using ISO/IEC 9126-1, with tests divided into 4 (four) key characteristics namely Functionality, Reliability, Usability, Efficiency. Obtained by 85.73% reliability analysis, this system is categorized into excellent categories. Therefore, this application can be used to assist the warranty period employees of the materials in PT. PLN (Persero) UP3 Kebon Jeruk
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