Rancang Bangun Sistem Monitoring Penyelenggara Jasa Telekomunikasi Berbasis Web Di Sub Direktorat Jasa Telekomunikasi Kominfo.
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Institusion
Institut Teknologi Perusahaan Listrik Negara
Author
Arbaini, Vany
Ningrum, Rahma Farah
Susanti, Meilia Nur Indah
Ningrum, Rahma Farah
Susanti, Meilia Nur Indah
Subject
Teknik Informatika
Datestamp
2022-09-22 08:16:59
Abstract :
?Kominfo? is the Ministry of Communication and Information Technology in Indonesian government, and has the Directorate of Post and Information Control. The Directorate is divided into several sub-directorates. One of which is SubDirectorate of Telecommunication Services. In this case, the Sub-Directorate of Telecommunication Services has the duty to carry out the preparation of policy formulation and implementation, formulation of norms, standards, procedures, and criteria as well as the provision of technical guidance and evaluation in the field of monitoring and evaluation of telecommunication services. In this SubDirectorate, the problem that often occurs is about monitoring the providers especially in submitting annual reports which will be evaluated by the Executive Team of the Sub-Directorate of Telecommunication Services. This research used KPI to monitor the result of annual report of telecommunication service providers. This method displayed dashboard in the form of performance achievement diagram, a tool to monitor telecommunication service providers in submitting annual report. The result of this research is the Key Performance Indicator which contains indicator of Target, Realization, and Weight in displaying the information system monitoring. The percentage will become performance achievement dashboard diagram of telecommunication service providers in submitting the reports.
?Kominfo? is the Ministry of Communication and Information Technology in Indonesian government, and has the Directorate of Post and Information Control. The Directorate is divided into several sub-directorates. One of which is SubDirectorate of Telecommunication Services. In this case, the Sub-Directorate of Telecommunication Services has the duty to carry out the preparation of policy formulation and implementation, formulation of norms, standards, procedures, and criteria as well as the provision of technical guidance and evaluation in the field of monitoring and evaluation of telecommunication services. In this SubDirectorate, the problem that often occurs is about monitoring the providers especially in submitting annual reports which will be evaluated by the Executive Team of the Sub-Directorate of Telecommunication Services. This research used KPI to monitor the result of annual report of telecommunication service providers. This method displayed dashboard in the form of performance achievement diagram, a tool to monitor telecommunication service providers in submitting annual report. The result of this research is the Key Performance Indicator which contains indicator of Target, Realization, and Weight in displaying the information system monitoring. The percentage will become performance achievement dashboard diagram of telecommunication service providers in submitting the reports.
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