Penerapan Total Quality Management Dan Sistem Penghargaan Terhadap Efektifitas Kinerja Manajerial Pada Century Healthcare Indonesia
Total View This Week0
Total View This Week0
Institusion
Sekolah Tinggi Ilmu Ekonomi Perbanas Surabaya
Author
Sari, Pamella Merta
Subject
658.151 1 - MANAGEMENT ACCOUNTING
Datestamp
2024-02-16 01:57:13
Abstract :
The purpose of this study is to analyze the effectiveness of managerial performance carried out by Century Healthcare Indonesia by analyzing the Total Quality Management and Reward System that has been implemented by Century Healthcare Pharmacy in Bandung. This study uses a quantitative approach, the data collection technique used is the convenience sampling method by distributing questionnaires to employees who have middle hierarchy or equivalent to managers and supervisors. The data analysis technique used in this study SEM-PLS with SMARTPLS tool. The results showed that the Total Quality Management and Reward System made the managerial performance effectiveness of Century Healthcare Pharmacy improve, but not significantly. The effectiveness of managerial performance at Apotek Century Healthcare can improve significantly due to the application of various other methods, not only from Total Quality Management and Reward System methods.
The purpose of this study is to analyze the effectiveness of managerial performance carried out by Century Healthcare Indonesia by analyzing the Total Quality Management and Reward System that has been implemented by Century Healthcare Pharmacy in Bandung. This study uses a quantitative approach, the data collection technique used is the convenience sampling method by distributing questionnaires to employees who have middle hierarchy or equivalent to managers and supervisors. The data analysis technique used in this study SEM-PLS with SMARTPLS tool. The results showed that the Total Quality Management and Reward System made the managerial performance effectiveness of Century Healthcare Pharmacy improve, but not significantly. The effectiveness of managerial performance at Apotek Century Healthcare can improve significantly due to the application of various other methods, not only from Total Quality Management and Reward System methods.
Download
book
BibTex
Latex, Jabref
cloud_download
Original Resource
url resource Institution
