PENINGKATAN INOVASI MELALUI EMPOWERMENT DI SURABAYA
PLAZA HOTEL
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Institusion
Sekolah Tinggi Ilmu Ekonomi Perbanas Surabaya
Author
MART DD, GUSTI AYU RELLA
Subject
658.8 - MANAGEMENT OF MARKETING
Datestamp
2017-11-24 04:27:05
Abstract :
This research was conducted in Surabaya Plaza Hotel which aims to determine the increase in innovation through empowerment. The informants are representative of each - each existing departments, namely 9 departments. The informants who represent the employees is 30 informants, while the 5 informants representing management. Information relating to the innovation and implementation of empowerment derived from direct interviews with all informants, conduct field observations and collecting secondary data on the company. All data collected will be done so that the triangulation can be drawn one conclusion. Results from this study is that the implementation of empowerment at Surabaya Plaza Hotel has been going well although not exactly run 100% perfect. Management has been working to provide full support for the implementation of empowerment, and it is important in the successful implementation of empowerment is a commitment from the employer who holds the attitude control functions, correction and control of internal and external needs of employees. Key words: Innovation and Empowerment.
This research was conducted in Surabaya Plaza Hotel which aims to determine the increase in innovation through empowerment. The informants are representative of each - each existing departments, namely 9 departments. The informants who represent the employees is 30 informants, while the 5 informants representing management. Information relating to the innovation and implementation of empowerment derived from direct interviews with all informants, conduct field observations and collecting secondary data on the company. All data collected will be done so that the triangulation can be drawn one conclusion. Results from this study is that the implementation of empowerment at Surabaya Plaza Hotel has been going well although not exactly run 100% perfect. Management has been working to provide full support for the implementation of empowerment, and it is important in the successful implementation of empowerment is a commitment from the employer who holds the attitude control functions, correction and control of internal and external needs of employees. Key words: Innovation and Empowerment.
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