Abstract :
This study aims to test and demonstrate empirically the effect of total
quality management on managerial performance with the reward system as a
moderating variable on manufacturing companies in the city of Palembang. The
population in this study were all managers working in manufacturing company in
the city of Palembang. Sample set by using purposive sampling. Research samples
spread over 18 manufacturing companies in the city of Palembang.
Hypothesis testing using multiple regression analysis to test the
significance of individual parameters and SPSS Version 17. In order for good
regression results, performed classical assumption that consist of normality test,
multikolineiritas. The results show that the first hypothesis (H1) which states
influence TQM positive effect on managerial performance, acceptable. As well as
the second hypothesis (H2) states influence the application of TQM and reward
systems negatively affect managerial performance, rejected.