Abstract :
To get results with good quality at this time, a uk is required to provide results
that are not defective and in accordance with what the customer wants. Palembang
Bodykit Workshop is a uk specialized in the field of car body repair or repainting.
In the workshop is still the result of defects. As for the presentations, among
others are Dirty 39.02%, Meluber Paint 12.02%, Bubbles 14.63% and Curly
34.14%. The root of the problems needed in the results of painting in this
workshop include human factors, namely employees who are less focused and
related, material factors, namely the quality of raw materials which are improved
because of too long storage in the material storage warehouse, machine factors
such as scheduling and checking, causing frequent machines damaging,
environmental factors are open painting sites and lack of awareness of cleanliness
in the painting area and inhibiting methods of workers in the workshop. The
improvement uses the Plan Do Check Action (PDCA) method. PDCA method is a
process of repairing activities to solve a problem. The defect rate of casting
decreased the level of improvement in the painting process in June due to
disability by 68% then in July it dropped to 16%.
Keywords: Paint results, Palembang Bodykit, 5W1H, PDCA