Abstract :
In this era of development, technology has become one of the needs of
society. According to Meriam Webster, technology is the practical application of
knowledge, especially in a particular field, using ways to complete tasks,
especially by using technical processes, methods, or knowledge. as well as
specific aspects of the exclusive line of business.
Until now many companies that use or utilize technology as a means of their
business, of course, in order to reach more users from various regions. Because
in fact, technology facilitates the reach and facilitates various processes that exist
in everyday life.
To support and maximize the technology used in a company, it also takes
efforts to monitor IT infrastructure in a company to supervise, check whether the
service is running well, and can provide solutions quickly in case of things that
require immediate completion.
By optimizing this monitoring process, it is expected that business needs
related to this technology can run smoothly without obstacles and can be
completed immediately if they experience some technical obstacles that require
immediate repair.