Abstract :
This study aims to describe the marketing communication strategies Coffee
Toffee made in increasing the number of customers based on the theory of Kotler
(1997:46) the marketing mix which consists of the Four Ps (4Ps) is a product (product),
price (price), place (where) and promotion (promotion).
This research is descriptive qualitative, descriptive study describing the facts and
meticulously factual and meaningful qualitative research produces findings that can not
be obtained by statistics or measurements. This study describes the marketing strategy
made by the owner or owners of Coffee Toffee, assisted by the Manager of PR &
Promotion Division which includes Product (product). Price (price), Place (where). Then
the fourth P is Promotion (promotion).Data were collected through in-depth interviews
with the Manager of Promotions and Public Relations Division as the representative of
the owner of Coffee Toffee as key informants and several customers as well as to test the
validity of informant data. The results showed that of the four marketing communication
strategies Coffee Toffee made in increasing the number of customers is the promotion
(promotion).
Keywords: marketing communications strategy