Institusion
Universitas Pembangunan Nasional Veteran Jawa Timur
Author
ADITY , ARDY YUDHANI FARANDY
Subject
HF5717 Business communication
Datestamp
2013-11-26 02:04:23
Abstract :
The source of this research is based on the phenomenon we see there are many cases of
crime of fraud in cyberspace. Consumer initially has always given the cases of access to facilities
needed goods, however if the consumer off guard to facilities needed goods, however if the
consumer off guard it will pass like a fraud cases that has been in the news by the mass media
that will be explained in the next chapter.
Theory that will be used in this research is the theory of interpersonal communication.
Interpersonal communication theory is the theory that the language of thoughts that occur within
its over between internal actively involve the individual in the process of symbolic messages.
Methods used in this study is a qualitative method that aims to explain the phenomenon
with the heathest. This method describes and outlins clear dependence of event without treatment
may object under study.
Conclusions from the result of this study indicate that the informant actually the
knowledge the give a positive response, but the other informants responded otherwise respond to
online shopping sites on the internet.
Keyword : perception, consumer, online shopping sites ?Toko Bagus?, internet