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TITLE :
Repositori Universitas Kristen Duta Wacana
URL :
https://katalog.ukdw.ac.id/
SOFTWARE PLATFORM :
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TOTAL DOCUMENT :
7771
ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DI MIROTA BATIK YOGYAKARTA
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Institusion
Universitas Kristen Duta Wacana
Author
11120046, Riyan Anugerah Tandi
Subject
H Social Sciences (General) 
Datestamp
2021-09-27 03:13:54 
Abstract :
Penelitian ini dilakukan untuk menguji pengaruh kualitas pelayanan terhadap kepuasan konsumen di mirota batik Yogyakarta. Sampel yang digunakan dalam penelitian ini berjumlah 100 responden. Adapun metode pengambilan sampel dengan menggunakan purposive sampling. Metode analisis data yang digunakan adalah analisis kuantitatif dengan menggunakan uji validitas dan uji reliabilitas, analisis prosentase, koefisien determinasi, uji F, uji t, dan analisis regresi berganda. 

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11120046_bab1_bab5_daftarpustaka.pdf
11120046_bab2-sd-bab4_lampiran.pdf
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Universitas Kristen Duta Wacana

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