Abstract :
The government continues to make efforts to develop toll roads in Indonesia by
appointing PT.XYZ to cooperate to build toll roads. In order for toll road
construction to run properly, PT. XYZ needs to pay attention to human resources
by applying every aspect that exist in knowledge management such as knowledge
sharing, knowledge creation, knowledge codification and knowledge retention
because indirectly this can improve job satisfaction. Therefore, companies need to
pay attention to every aspect in knowledge management for the company getting
better.
This study aims to analyze the influence of knowledge sharing, knowledge
creation, knowledge codification and knowledge retention of job satisfaction.
Questionnaires were distributed using nonprobability sampling method. By using
judmental sampling technique. Data obtained by spreading the questionnaire
online as many as 130 respondents who are employees of PT. XYZ. This research
data is processed by using SPSS version 23.
The results of this study indicate that there is a positive influence of knowledge
sharing on job satisfaction, there is a negative effect of knowledge creation on job
satisfaction, there is positive influence of knowledge codification to job
satisfaction and there is positive influence from knowledge retention to job
satisfaction.