Abstract :
ob Report As A Housekeeping Administrative Staff At Mal Ciputra Jakarta. Tangerang : Business Communication. English Department Program, Sosial Sciences and Humanities Faculty Tangerang 16 August 2021. The apprenticeship report is made to the writer to gain insights and form a skilled workforce. In addition, apprenticeship is a program for students to develop the skills and qualities in the workplace. The writer chose PT. Ciputra Sentra (Ciputra Mall Jakarta), because the writer wants to know the work of Back Office / Management at PT. Ciputra Sentra and gain work experience. During the internship, the writer is assigned as a Housekeeping Administrative Staff in the Housekeeping department. The housekeeping department is responsible for the cleanliness of the mall, making consumers feel comfortable when shopping at the mall and customer satisfaction. However, each profession has its own duties, challenges and difficulties. All of that will be included in this report.