Impact of Human Resource Management Practices: Factors
Influencing Organizational Citizenship Behaviour at Kelapa
Gading Mall
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Institusion
Universitas Mercu Buana
Author
NIKOLETT, VARFI
Subject
658.1 Organizations/Manajemen Organisasi
Datestamp
2019-09-19 09:21:13
Abstract :
Impact of human resource management practices on organizational citizenship behaviour has been widely researched for years. The study is aimed to explore the effect of human resource management (HRM) practices on organizational citizenship behaviour (OCB) in the leisure and entertainment sector in Indonesia, questionnaires were distributed to 146 respondents to the employee of Kelapa Gading Mall. Pearson correlation analysis was used to investigate the relationship between four HRM practices (Employee Staffing, Training and Development, Compensation and Rewards and Performance Appraisal) and OCB, besides multiple linear regression analysis was used to find out the joint effect of various HRM practices against OCB. In this study, it was found that all HRM practices have positive effects on OCB. Some HRM practices have a weaker effect, while some practices show stronger correlation with OCB. Out of HRM practices, performance appraisal is found to have the most significant impact on OCB. Overall, the results of this research have been discussed and the recommendations for organization have been suggested at the end of the study. Keywords: Organizational Citizenship Behaviour, HRM practices, Employee Staffing, Training and Development, Compensation and Rewards, Performance Appraisal
Impact of human resource management practices on organizational citizenship behaviour has been widely researched for years. The study is aimed to explore the effect of human resource management (HRM) practices on organizational citizenship behaviour (OCB) in the leisure and entertainment sector in Indonesia, questionnaires were distributed to 146 respondents to the employee of Kelapa Gading Mall. Pearson correlation analysis was used to investigate the relationship between four HRM practices (Employee Staffing, Training and Development, Compensation and Rewards and Performance Appraisal) and OCB, besides multiple linear regression analysis was used to find out the joint effect of various HRM practices against OCB. In this study, it was found that all HRM practices have positive effects on OCB. Some HRM practices have a weaker effect, while some practices show stronger correlation with OCB. Out of HRM practices, performance appraisal is found to have the most significant impact on OCB. Overall, the results of this research have been discussed and the recommendations for organization have been suggested at the end of the study. Keywords: Organizational Citizenship Behaviour, HRM practices, Employee Staffing, Training and Development, Compensation and Rewards, Performance Appraisal
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1 COVER Varfi Nikolett.pdf
2 ABSTRACT Varfi Nikolett.pdf
BAB III (CHAPTER 3) Varfi Nikolett.pdf
BAB IV (CHAPTER 4) Varfi Nikolett.pdf
BAB V (CHAPTER 5) Varfi Nikolett.pdf
DAFTAR PUSTAKA (REFERENCIES) Varfi Nikolett.pdf
LAMPIRAN (APPENDICES) Varfi Nikolett.pdf
3 PERNYATAAN (DECLARATION) Varfi Nikolett.pdf
4 PENGESAHAN (VALIDITY SHEET) Varfi Nikolett.pdf
5 KATA PENGANTAR (FOREWORD) Varfi Nikolett.pdf
6 DAFTAR ISI (TABLE OF CONTENTS) Varfi Nikolett.pdf
7 DAFTAR GAMBAR (LIST OF FIGURES) Varfi Nikolett.pdf
8 DAFTAR TABEL (LIST OF TABLES) Varfi Nikolett.pdf
BAB I (CHAPTER 1) Varfi Nikolett.pdf
BAB II (CHAPTER 2) Varfi Nikolett.pdf
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