Abstract :
Based on TikTok data, it is evident that TikTok ranks first among the social media
platforms widely used by the public for shopping. The intense competition in sales
on TikTok demands sellers to create marketing communication strategies, including
softselling. softselling marketing strategies have been implemented by various
product brands, including Optika Lunett, on the TikTok social media platform.
Therefore, this research aims to understand the softselling marketing
communication strategy on the @optikalunett_official TikTok account. The
research method employed is descriptive qualitative. Primary data is obtained
through interviews and observation of marketing content on the
@optikalunett_official account. Secondary data is derived from literature studies
on softselling marketing communication strategies. Data collection is conducted
through observation, interviews, and literature reviews. The data is analyzed using
the AIDA theory and presented in narrative text form. Conclusions are drawn
regarding the softselling marketing communication strategy on the
@optikalunett_official TikTok account. Optika Lunett's marketing strategy on
TikTok involves uploading content packaged in a softselling manner related to the
experiences of employees working in the capital city, Jakarta. Through its TikTok
content, Optika Lunett applies the stages of the AIDA theory: capturing attention
with a hook, generating interest with relevant content, fostering desire by
consistently featuring its eyeglasses, yet not explicitly directing the audience to
make product purchases through the content. Optika Lunett builds its marketing
communication strategy on the TikTok application by creating entertaining
softselling content to connect with the audience. The content endeavors to depict
the situations of employees in Jakarta and the lives of young people today by
addressing relevant topics. The research conducted demonstrates the role of the
AIDA theory (Attention, Interest, Desire, Action) in the softselling marketing
communication strategy implemented by Optika Lunett.
Keywords: Tiktok, Marketing Communication Strategy, Softselling, AIDA Theory