POLITENESS STRATEGIES USED IN CONVERSATION OF
BALINESE IN TOURISM SECTOR TO FOREIGN TOURISTS
AT CANGGU, BALI
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Institusion
Universitas Darma Persada
Author
Indah Puspita, Sari
Subject
910.92 Travelers/Turis, Wisatawan, Pelancong
Datestamp
2023-03-30 04:37:58
Abstract :
This study aims to analyze the realization of politeness strategy used by four Balinese in tourism sector while having conversation with tourist as their customer, especially Australian and England tourists which is located at Canggu, Bali. This study uses a descriptive qualitative research and the data were taken using non-participant observation technique. The data were analyzed and classified based on the politeness theory of Brown and Levinson. The result shows that there are four politeness strategies found in their conversation namely bald-on record, positive politeness, negative politeness, and off record. The most dominant strategy used by four Balinese is positive politeness and off record strategy. This strategy is mostly affected by the role of tourist as guest and customer which Balinese as speakers use often those two strategies to satisfy tourist as their guest or customer by saying utterance directly but seems polite words and friendly. The use of politeness strategies in the right context can support to convey the aim of utterance well. So that, the purpose of Balinese as speaker to satisfy hearer?s face is reached better and more significant.
This study aims to analyze the realization of politeness strategy used by four Balinese in tourism sector while having conversation with tourist as their customer, especially Australian and England tourists which is located at Canggu, Bali. This study uses a descriptive qualitative research and the data were taken using non-participant observation technique. The data were analyzed and classified based on the politeness theory of Brown and Levinson. The result shows that there are four politeness strategies found in their conversation namely bald-on record, positive politeness, negative politeness, and off record. The most dominant strategy used by four Balinese is positive politeness and off record strategy. This strategy is mostly affected by the role of tourist as guest and customer which Balinese as speakers use often those two strategies to satisfy tourist as their guest or customer by saying utterance directly but seems polite words and friendly. The use of politeness strategies in the right context can support to convey the aim of utterance well. So that, the purpose of Balinese as speaker to satisfy hearer?s face is reached better and more significant.
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