TANGGUNG JAWAB PELAKU USAHA ATAS KERUGIAN KONSUMEN DALAM PERJANJIAN BAKU
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Institusion
Universitas Pembangunan Nasional Veteran Jakarta
Author
Berly Praditama, .
Subject
K Law (General)
Datestamp
2022-01-14 08:04:51
Abstract :
The purpose of this study is to examine the liability of business actors for consumer losses on standard agreements. The responsibility of the actor to the consumer is influenced by the status of the two parties to the standard agreement, namely the status of the business actor is the economically strong party and the consumer is the economically weak and unbalanced party. The research method used is the normative juridical method. The result of this research is that compensation is intended to restore the previously damaged condition, meaning that the imbalance in the use of goods and services does not meet demand expectations. Responsibility is the obligation to make the violating party obliged to bear the risks caused by his behavior, and his behavior can be prosecuted and required to be prosecuted. Aggrieved consumers have the right to file complaints and are entitled to receive compensation from business actors, and vice versa. Key words: Responsibility, Consumer Loss, Raw Contract
The purpose of this study is to examine the liability of business actors for consumer losses on standard agreements. The responsibility of the actor to the consumer is influenced by the status of the two parties to the standard agreement, namely the status of the business actor is the economically strong party and the consumer is the economically weak and unbalanced party. The research method used is the normative juridical method. The result of this research is that compensation is intended to restore the previously damaged condition, meaning that the imbalance in the use of goods and services does not meet demand expectations. Responsibility is the obligation to make the violating party obliged to bear the risks caused by his behavior, and his behavior can be prosecuted and required to be prosecuted. Aggrieved consumers have the right to file complaints and are entitled to receive compensation from business actors, and vice versa. Key words: Responsibility, Consumer Loss, Raw Contract
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