Institusion
Universitas Pembangunan Nasional Veteran Jakarta
Author
Kevin Yosafat Leonardo Sidabutar, .
Subject
T Technology (General)
Datestamp
2021-06-24 03:56:36
Abstract :
PT. XYZ is a subsidiary of a State-Owned Enterprise (BUMN) that engage in port services.
One of the business focuses of the company is in the field of logistics business, PT. XYZ itself
has indicators in measuring the productivity of company services, namely the quality target of
the loading and unloading process (receiving, stripping / stuffing, and delivery). In the loading
and unloading service itself, PT. XYZ has the disadvantage, there is a decrease in the loading
and unloading service time, the decline has a difference in impact with the company's service
quality standards. The purpose of the research is to identify the cause of the decline in service
productivity, as well as to provide suggestions for the improvements or recommendations to
the company in overcoming the problem using Fault Tree Analysis (FTA) and Failure Mode
Effect & Analysis (FMEA) methods, in providing the proposal or recommendation the
researcher can help PT. XYZ in improving the loading and unloading services by looking at
the basic FTA event, then used as points in the form of FMEA, and in calculating its RPN by
sorting points with the highest RPN value. This research is expected to provide solutions to
problems that occur in the company.