Abstract :
Bread is one of the popular foods in Indonesia. Bread has been ranked third after
rice and noodles as the staple food of Indonesian society. In all classes and
segments, sales of bread increased. Armanda bakery is an the bread business in
Jember Regency which was founded in October 2013. This study aims to analyze
the quality of sweet bread so that the company can maintain and improve the
quality of the sweet bread, this study uses the SPC (Statistical Process Control)
where the tools used include control charts, Pareto diagrams, cause and effect
diagrams, capabilities, and alternative solution tables. It is known that the control
chart of the variables that have been researched is the out-of-content defect
variable and the non-expanding variable. The results of the np control chart for
the content-exit variable have no points that are outside the control limits, which
means that they are well and statistically controlled. While the results of the
control chart for the variable np do not expand, namely there are also no points
that are outside the control limits, which means that they are well and statistically
controlled. The process capability of the variable level of defect content comes out
and does not expand, which is 98%, it can be concluded that Armanda Bakery can
make sweet bread in accordance with the certification and company standards.
The Pareto diagram shows that the errors that often occur are fill-out defects with
a total defect frequency of 164 and a percentage of 91%, while non-expanding
defects only have a total defect frequency of 17 and a percentage of 9%. While the
Ishikawa diagram shows that the problems faced by Armanda Bakery are caused
by human factors, methods, and machine