Analisis Faktor Penyebab Terjadinya Duplikasi Nomor Rekam Medis di Bagian Pendaftaran Pasien Rawat Jalan Puskesmas
Panarukan Situbondo
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Institusion
Politeknik Negeri Jember
Author
Kholifah, Qorin Fadilatul
Subject
353 - Kebijakan Kesehatan (dan Analis Kesehatan)
Datestamp
2022-01-06 04:14:17
Abstract :
Panarukan Health Center is one of the health center which used one medical record number for one patient in the registration process. However, based on preliminary studies is some medical record number duplication still happens. This cousing impact such as the patient has to wait longer to get health service, the unsustainability of the patient medical record and the accumulation of medical record document in admission unit. The study used the behavioral theory from Who which include subvariable such as knowledge, attitude, personal referencess, facilities (medical record education background, information system, visit card, and registrtion book) and the officers habit. The subject of this research is 4 outpatient registration officer and head of medical record. The type of research used in this study is qualitative research, the instrument used consist of questioner, interview guidelines, observation, and brainstorming. The research found 22 medical record number or medical record file has been duplicated with a percentage of 5,82%. Factor that caused the medical record number duplicated are, the lack of officers knowledge, the senior advice as reference for the officers in registration process and the disfunctional of information system. Based on the result Panarukan Health Center advice to included the registration officer in the training about medical record, evaluating SOP (Standart Operational Procedure) for patient registration and procurement for supporting information system which disfunctioned or error. Key Words: Duplication, Behavior, WHO?s Theory, Medical Record
Panarukan Health Center is one of the health center which used one medical record number for one patient in the registration process. However, based on preliminary studies is some medical record number duplication still happens. This cousing impact such as the patient has to wait longer to get health service, the unsustainability of the patient medical record and the accumulation of medical record document in admission unit. The study used the behavioral theory from Who which include subvariable such as knowledge, attitude, personal referencess, facilities (medical record education background, information system, visit card, and registrtion book) and the officers habit. The subject of this research is 4 outpatient registration officer and head of medical record. The type of research used in this study is qualitative research, the instrument used consist of questioner, interview guidelines, observation, and brainstorming. The research found 22 medical record number or medical record file has been duplicated with a percentage of 5,82%. Factor that caused the medical record number duplicated are, the lack of officers knowledge, the senior advice as reference for the officers in registration process and the disfunctional of information system. Based on the result Panarukan Health Center advice to included the registration officer in the training about medical record, evaluating SOP (Standart Operational Procedure) for patient registration and procurement for supporting information system which disfunctioned or error. Key Words: Duplication, Behavior, WHO?s Theory, Medical Record
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